customer service

In Carson City Mayor Bob Crowell’s State of the City speech last January, his theme was “Time for Change” and that we “have not only the opportunity, but in a very real sense, the obligation, to provide and present a face to the world that shows our pride in being the capital of the great state of Nevada.”

Keeping with this bold direction, Carson City announces “Carson City Connect,” a citizen relationship management system that is designed to make it easier to report everything from potholes and abandoned vehicles to get information about different city departments.

Seven Nevadans are among nearly 300 people nationwide who have reportedly been sickened with salmonella by cucumbers sold under the name and label of A&W Limited Edition Pole Crown Cucumbers, Nevada health officials announced Friday. The company, San Diego-based Andrew and Williamson Fresh Produce, has voluntarily recalled all cucumbers sold between Aug. 1 through Thursday, Sept. 3.

Start-Up! is weekly column on entrepreneurship, start-ups, technology and innovation, powered by the Adams Hub for Innovation.

Perhaps the single most important and consequential decision you will make as an entrepreneur is who you hire to help you build your business. Studies have found that the first three people a start-up hires set the tone, culture, precedent and path to success more than the next ten hires.

Nevada JobConnect will hold two job fairs this week, Wednesday, in Reno and Thursday in Carson City. The job fairs are from 10 a.m. to 2 p.m. each day.

The job fair on Wednesday will be held at the Summit Mall at 13945 S. Virginia Street, Suite 636 in Reno and the Thursday job fair will be held at the Carson City Fuji Park Exhibit Hall at 601 Old Clear Creek Road.

A 22-year inmate who faces multiple sex crime related charges involving minors, had two additional charges — lewdness with a minor under the age of 14 — filed against him Wednesday, a Carson City sheriff’s deputy said.

Jacob Daniel Houser was booked on the charges, with $500,000 bondable bail.

The vision for the Carson City School District states that “our community empowers tomorrow’s Innovators, Leaders and Thinkers.” The District’s use of the phrase “our community” is intentional, as we recognize that educating our children is a collaborative effort and that the prescribed core curriculum is only a part of what students need to know and be able to do. In Carson City, education truly is a collaborative endeavor.

A 20-year-old Dayton man was arrested Friday at 12:32 p.m. in the 1200 block of Woodside Drive on a felony charge of child abuse causing physical harm or mental harm and misdemeanor charges of domestic battery and assault, a Carson City sheriff's deputy said.

Living the Good Life Bistro and Lounge is marking their one year anniversary with an outdoor concert and BBQ featuring Toree McGee from ‘The Voice.’ This Friday, July 17, will be the first of their outdoor music events of the summer: good times at Living the Good Life are just getting started.

This is a letter I sent out to Gov. Sandoval, and multiple other State Representatives. I felt that the general public should know what our prison system is doing to multiple small business owners in Carson City and Nevada. I would be very pleased if someone would bring this to light and show what our tax dollars are doing in this economy.

Dear Governor Sandoval,

Two Carson City women were jailed Monday on suspicion of felony burglary and other charges after allegedly stealing items and using a receipt scheme to get cash from Walmart on Market Street, a Carson City sheriff’s deputy said.

Allstate Insurance Company is proud to announce the new ownership of Sierra West Insurance in Carson City, which is independently owned and operated by Brock Nyborg.

"We are thrilled to help Carson City residents protect what matters most to them," Nyborg said. "As a full-service insurance agency, we are a one-stop-shop for insurance and financial needs."

NV Energy announced Wednesday that it has launched a new statewide call center telephone system that allows customers 24-hour daily access to pay their bills, turn off power at an old address or power up at a new one, get a balance, make a payment or report an outage.

Attorney General Adam Laxalt told the Assembly Ways and Means Committee on Wednesday he wants to reorganize the office to improve efficiency and effectiveness in providing services and customer service.But he said des...

Veteran owned Nevada Staffing (.com) is now supporting northern Nevada businesses with experienced local talent. Nevada Staffing provides temporary personnel, permanent direct hire services and skill sets including manufacturing, CNC operations, electronics, logistics, aerospace, engineering and administrative/HR and bookeeping personnel.

Nevada Staffings partners and staff have over 30 years of successful experience in staffing, finance, operations, manufacturing and Human resources.

The following press release is provided by Dana Lee Fruend, editor and publisher of Nevada Live Magazine and can be viewed here. On Wednesday, Carson Now wrote about the temporary closure and had been waiting for the official word.

The Horseshoe Club has been located on the corner of Carson Street and Telegraph, at the heart of Downtown Carson City, and serving the public for over 40 years. It was opened by Gene Chaney in the early 70’s, and is currently owned by his five adult children, two of whom grew up in Carson and currently operate the small business primarily for the local residents.

The business branch of the Carson City Library, currently housed at the Business Resource Innovation Center (the “BRIC”), will be relocating back to the main branch in January 2015. The BRIC Carson City library resources will close on Jan. 9 at 5 p.m. and are scheduled to reopen in the main library Jan. 26.

“With the new technology assets at the main branch, it makes sense to bring the BRIC resources back to the main branch,” said Sena Loyd, Carson City Library director.

Four new heating, ventilating and air conditioning, furnaces and four programmable thermostats with sensors were installed at a reduced cost at Ronald McDonald House Charities Northern Nevada, a Reno non-profit that serves as a “home-away-from-home” for families with children in area hospitals.

Sierra Air, Inc., Carrier Corporation and Sigler Wholesale Distributors coordinated the procurement, transportation and installation of the energy-efficient components, providing approximately $23,209 of cost savings in equipment, material and labor.

Thursday night’s 7th Annual Blue Ribbon Awards was the largest yet with over 300 guests in attendance as individuals and businesses were recognized for their exemplary services, products and programs in the South Shore community. Produced by the Lake Tahoe South Shore Chamber of Commerce, also known as TahoeChamber, this prestigious awards program solicited nominations for six categories and eight total awards.

Over 175 nominations were received and 95 of those nominated joined their peers at the Nov. 13 awards ceremony at Harrah’s Lake Tahoe.

The nomination period for the 2014 Blue Ribbon Awards ended on Friday, Oct. 10. TahoeChamber’s prestigious awards program that recognizes exceptional South Shore businesses received over 175 nominations for eight separate award categories. The finalists and winners will be announced at the 7th Annual Blue Ribbon Awards dinner and ceremony on November 13 at Harrah’s Lake Tahoe. Tickets for the awards ceremony are now available for purchase at www.tahoechamber.org.

Congratulations to the 2014 Blue Ribbon Awards nominees:

Construction is underway on a new gas station to open in the parking area next to Smith’s Food and Drug store on William Street in Carson City.

The Carson City Building Division says the gas station will be similar to the one in Dayton, which will be operated by Smith’s. An opening date has not been set as of yet, according to a Smith’s customer service representative.

Video by Carson Now reader Eric Reimann of Carson City.

A job fair hosted by the Nevada Humane Society is being held today at the Carson City Courtyard by Marriott, 3870 South Carson Street in Carson City.

The fair is for positions available for Nevada Humane Society’s second location in Carson City. They are hiring for animal care staff, veterinary assistants, customer service, maintenance, animal behavior evaluators, licensed vet technicians. This event runs from 10 a.m. to 4 p.m.

As many as 45 employers will take part in a job fair on Friday from 2 to 4:30 p.m. at the Carson City Community Center.
Sponsored by Carson City Health and Human Services, Job Opportunities in Nevada (JOIN), and the Carson City Chamber of Commerce the Sept. 26 fair, located in the large gym of the community center at 851 East William Street, is open to the general public and all job seekers. Veterans will be able to enter the Job Fair at 1:30 p.m. for early admission.

Two were arrested early Monday morning on felony drug and gross misdemeanor child endangerment charges after a search warrant led to their discovery in a crawl space where they were hiding, a Carson City sheriff’s deputy said.

Arrested were Michael Tiehm and Ashley Marie Makara, both 25, of Carson City. According to the arrest report, deputies went to a home in the 3100 block of Minonee Drive in an attempt to serve arrest warrants on the pair.

The Tahoe Regional Planning Agency announced Tuesday the launch of a new online tree removal permit application and credit card payment system that can be accessed through their website at trpa.org.

“The new online service is more customer friendly and is in line with the Agency’s core values of improving operational efficiency while providing a high-level of customer service,” said TRPA Executive Director, Joanne S. Marchetta.

Western Nevada College will graduate 543 students this spring. Commencement was held Monday in Carson City with a ceremony to be held Tuesday in Fallon. The class of 2014 will receive a record 581 degrees and certificates.

Also on Monday, the WNC nursing program graduates celebrated with a traditional pinning ceremony at the Carson Nugget. Dr. Tom Kubistant, a WNC psychology and communications instructor, delivered the Carson City ceremony commencement address.

Hello fellow anglers. Well here we are only two weeks away from the California opening day fishing season. This when most lakes, rivers and streams open for the year, and some rivers change limit and tackle regulations.
Check your regulations before you go fishing to know these changes.

Do you think college is just for those seeking a degree? Linda Whitehill and Linda Devon talk about alternative educational opportunities offered at Western Nevada College.

Two Carson City women face gross misdemeanor charges of conspiracy to obtain money through false pretense after allegedly using a Walmart receipt exchanging it out for cash.

The women, ages 45 and 50, were arrested Saturday at 12:23 p.m. According to the arrest report, Carson City Sheriff's Office deputies were dispatched to the Walmart in the 3200 block of Market Street after store security had the pair detained.

Thursday's Women to Women program on Charter Media will feature a very special lady from London, England. She was born, bred and educated quite well for the world of business and customer service. She is the local owner of a popular tea and sandwich shop in the heart of Carson City.

With a drought disaster declared last month for all Nevada counties by the U.S. Secretary of Agriculture, the Small Business Administration is now accepting applications for their Economic Injury Disaster Loan program for all small, nonfarm businesses that has been impacted or injured by the drought.