customer service
Congressional candidate to speak at Democratic luncheon
Submitted by Carson Now Reader on Thu, 05/05/2022 - 11:17pmThe featured speaker at Monday's Democratic luncheon will be Tim Hanifan, primary candidate for Nevada District 2 of the United States House of Representatives. He is one of seven candidates on the Democratic side. His rivals include Joseph Afzalk, Michael Doucette, Gerold Lee Gorman, Brian Hansen, Rahu Joshi and Elizabeth Mercedes Krause. Hanifan is the only candidate in that field who hails from the Carson City area.
Lake Tahoe watercraft inspection fees updated for 2021
Submitted by Jeff Munson on Sun, 01/24/2021 - 7:05amThe Tahoe Regional Planning Agency Governing Board has approved updates to Lake Tahoe watercraft inspection fees and added enhancements to make inspections more convenient following an unprecedented year for the program, the agency announced last week.
Pioneer High senior on focus as part of JumpStart career program, makes WNC Dean's List
Submitted by Carson Now Reader on Tue, 01/19/2021 - 12:51pmDavid Kimball, a JumpStart senior from Pioneer High School attending Western Nevada College in Carson City, described the experience of taking his welding certification exam as the greatest obstacle for him to overcome.
Senator Square: Carson High School students become published authors
Submitted by Jeff Munson on Sun, 01/17/2021 - 9:12amAccording to Teen Health and Wellness, Rosen Publishing, “Sharing stories is a powerful way to connect with other people. By sharing your own story, you can connect with other teens who are dealing with similar experiences. Your words can provide hope and comfort, or empower them to face their own challenges.”
WNC Continuing Education program offers more career training
Submitted by Jeff Munson on Mon, 01/11/2021 - 5:15pmWestern Nevada College has revamped its Continuing Education program and is now geared toward providing career training and professional development, as well as offering a variety of personal enrichment classes like it has in the past.
NV Energy issues consumer alert for billing scams
Submitted by Jeff Munson on Mon, 12/14/2020 - 9:37amNV Energy is alerting customers of a scam involving a person or persons who are calling both business and residential customers, falsely identifying themselves as utility company employees and making deceptive threats about their electric service, demanding immediate payment.
Chase opens first Carson City bank branch Tuesday
Submitted by Jeff Munson on Mon, 10/26/2020 - 8:35amChase will open its first Carson City branch bank Tuesday on South Carson Street and Eagle Station as part of its northern Nevada expansion, making it the 10th location in the region.
Trio arrested for organized retail theft after allegedly returning thousands of dollars of stolen property to local hardware stores
Submitted by Kelsey Penrose on Thu, 10/08/2020 - 9:48amA 53-year-old transient man, a 60-year-old Tenasca, Wash. man and a 34-year-old Fernley man were arrested in the 400 block of Fairview Drive Wednesday for possession of a stolen vehicle, organized retail theft, conspiracy to commit fraud, and possession of heroin.
Nevada Department of Transportation launches redesigned customer service portal
Submitted by Jeff Munson on Sun, 10/04/2020 - 12:44pmCARSON CITY — In celebration of National Customer Service Week beginning Monday, Oct. 5, the Nevada Department of Transportation is announcing a new on-line customer service portal providing enhanced access to Nevada highway information through the nevadadot.com website.
North Carson City Yogurt Beach to close, East William Street location remains open
Submitted by Jeff Munson on Mon, 09/28/2020 - 2:24pmThe North Carson Street location of Yogurt Beach will close permanently this Wednesday, however the newest location on East William Street, will remain open.
Carson City relationship banking shines in a recession
Submitted by Carson Now Reader on Tue, 08/25/2020 - 1:29pmIf the last recession was any indication, small businesses that bank with a community bank will weather this recession better than entrepreneurs that bank big.
Fishing Report: Fish are biting throughout the region, but beware some toxic blue-green algae blooms
Submitted by Kelsey Penrose on Sat, 07/25/2020 - 3:57pmHello fellow anglers. I finally got out to do some camping and fishing for a few days. We stayed at the Carson River Resort just south of Markleeville CA.
Carson City's Second Wind Thrift Store slated to reopen Tuesday
Submitted by Carson Now Reader on Mon, 06/01/2020 - 12:55pmCARSON CITY — After being closed over two and a half months due to the coronavirus pandemic, the Second Wind Thrift Store will reopen on Tuesday, June 2. Everything that you have come to enjoy about shopping at Second Wind will be the same including the great customer service and unmatched treasures.
New unemployment call center begins Wednesday for Nevadans, DETR reiterates new online filing system method
Submitted by Jeff Munson on Wed, 04/15/2020 - 9:58amCARSON CITY — The Nevada Department of Employment, Training and Rehabilitation will open a new Unemployment Insurance call center Wednesday, April 15, 2020 to help assist claimants with general questions related to the unemployment insurance filing process.
My Place Hotels launches ‘Help Our Heroes’ initiative across the U.S.
Submitted by Jeff Munson on Mon, 04/13/2020 - 4:02pmIn continuance of the brand’s efforts to support the first responders, medical personnel, and essential workers of our communities during these unprecedented times, My Place Hotels of America is proud to announce the launch of the brand’s “Help Our Heroes” initiative, a campaign dedicated to providing financial support for first responders across America.
Even before COVID-19, Nevada’s withered unemployment insurance system struggled to handle workload
Submitted by admin on Sun, 04/12/2020 - 11:18amCecilia Gonzalez made her first call to Nevada’s unemployment office last Friday at 7:59 a.m., hoping that she might snag an open line the minute the agency opened to resolve a sticking point in her claim about her work history and eligibility.
Carson City Public Works suspends water shutoffs in support of customers
Submitted by Jeff Munson on Thu, 03/19/2020 - 5:11pmAs we all closely monitor the rapidly changing response to coronavirus (COVID-19) in our community, Carson City's commitment to delivering high-quality public works service to homes and businesses remains constant. Below are important messages and information available to you regarding utility billing issues.
University of Nevada, Reno closes for 30 days, online classes to begin soon
Submitted by Jeff Munson on Thu, 03/19/2020 - 12:07pmUniversity of Nevada, Reno has implemented plans, having closed for the next 30 days due to the coronavirus pandemic and the Nevada governor's procedures for all schools, state colleges and non-essential employees and school operations.
Hiring Event at Lowe's Carson City presented by JobConnect
Submitted by Tanja Musselman on Tue, 03/17/2020 - 9:04amJoin us on Wednesday, March 18th from 10:00am to 6:00pm for a hiring event.
Lowes
430 Fairview Drive
Carson City NV
(775) 881-2460
Please go to customer service, and ask to be directed to the open interviews.
Positions Available Include:
JO# 504074—FT Loader/Cart Associate
JO# 504066—Sales Associate—Building Materials (Night)
JO# 504065—FT Sales Specialist, Plumbing (Day)
JO# 503839—Seasonal Cashier
JO# 503832—Receiver/Stocker Seasonal (Day)
JO# 503841—Receiver/Stocker Seasonal (Overnight)
JO# 503837—Sales Associate Seasonal
NV Energy President issues statement regarding help offered to those affected by COVID-19
Submitted by Kelsey Penrose on Sat, 03/14/2020 - 8:03amNV Energy President Doug Cannon issued a press release in relation to COVID-19, and the help NV Energy will be offering to those affected who may find it difficult to stay afloat economically.
The statement is as follows:
National Small Business Administration to provide up to $2 million in COVID disaster relief; Nevada office ready for calls
Submitted by Kelsey Penrose on Fri, 03/13/2020 - 11:17amSBA Administrator Jovita Carranza issued the following statement today in response to the President’s address to the nation:
Local American Family Insurance agency owner Kadee Mason earns top honor for customer service
Submitted by Carson Now Reader on Sun, 03/08/2020 - 7:30amKadee Mason, an American Family Insurance agency owner in Carson City, Nev., has been recognized for providing an outstanding customer experience under the American Star Excellence in Customer Experience Certification Program.
Senator Square: Carson FFA competes, FBLA speaks and writing class launches online magazine
Submitted by Jeff Munson on Sun, 02/09/2020 - 8:44amCapitol FFA traveled to North Valleys High School Feb. 1 in order to compete in the Northern FFA Zone Competition. CHS Agriculture Mechanics, Welding, and FFA Adviser and teacher Rebecca Glocknitzer said, "I know all of our students worked hard to prepare for Zone, and Mr. Mann and I are so proud of their efforts."
RHI Powder of Carson City expands powder coating burn off facility
Submitted by Carson Now Reader on Tue, 01/21/2020 - 12:48pmRHI Powder, a Carson City based company, announces the completion of the installation of its newest large scale burn off oven.
NV Energy electric rate cut for Northern Nevada customers OK'd by commission
Submitted by Jeff Munson on Tue, 12/24/2019 - 12:10pmRENO — With the cost of living going up, it's good to hear when a bill will be going down. On Monday, the Public Utilities Commission of Nevada approved plans to lower electric rates for Northern Nevada customers beginning Jan. 1, 2020.
Northern Nevada Development Authority relocates to Downtown Carson City
Submitted by Jeff Munson on Sun, 11/24/2019 - 3:45pmNorthern Nevada Development Authority has relocated its offices to downtown Carson City inside Adams Hub of Northern Nevada, 308 North Curry Street, Suite 101.
Carson City Building Division transitions to online permit software
Submitted by Jeff Munson on Sun, 11/03/2019 - 4:17pmThe Carson City permit center will soon begin accepting all building permits, zoning permits and business licenses through an online customer service portal. Customers can begin using the online portal on Tuesday, Nov. 12.
What Works: Customer Service and Success: Find Ways to Say Yes
Submitted by Jeff Munson on Tue, 09/17/2019 - 2:09pmHello Carson City! I’ve been a little out of pocket since Burning Man. I have three sicknesses just pile on: playa lung, a head cold, and I wrapped the whole thing up with bronchitis. Doing life sick was pretty hard. But I found it was made possible by the number of times businesses in this area stepped up and said yes.
Nevada Health Link’s new call center, website now live
Submitted by Jeff Munson on Wed, 09/04/2019 - 10:20amCARSON CITY — The Silver State Health Insurance Exchange, Nevada’s state agency that helps individuals obtain budget-appropriate health coverage through the online marketplace, Nevada Health Link, announces that starting Wednesday, consumers who previously purchased qualified health plans on HealthCare.gov can claim their migrated accounts on Nevada’s new state-based website, Nevada Health Link.
This is the first step enrollees should take to ensure their account is ready for open enrollment beginning on Nov. 1, 2019.
Carson City Student-Owned-and-Run 'Rehaul' is a showcase in applied entrepreneurial lessons
Submitted by Kelsey Penrose on Fri, 07/05/2019 - 2:40pmJeff Glass has been teaching entrepreneurial classes to the youth of Carson City for years, and now, as his students grow up, they’re branching out to run businesses of their own.
One such student is Paul Klemm, the owner of Carson City’s Rehaul.
“Rehaul started as an effort to develop a student run business,” said Glass.