DETR: Rescheduled updates to Unemployment Insurance website to debut new look and improved navigation on claimant and employer login screens
Submitted by Kelsey Penrose on Sat, 12/26/2020 - 12:00pm
The Nevada Department of Employment, Training and Rehabilitation (DETR) announced that in order to conduct regular system updates, they are temporarily taking the Unemployment Insurance (UI) website, ui.nv.gov offline on Saturday, December 26th from 6 AM to midnight, a period of lower traffic. During this time, individuals will not be able to file claims or access the resource materials.
Filers are encouraged to visit the site after midnight Saturday night. This maintenance will not impact the Pandemic Unemployment Assistance (PUA) site (EmployNV.gov) and individuals filing PUA claims online will not be affected. The updates, previously scheduled to run on December 12th, had to be rescheduled for a later date.
If the updates are successful, individuals will see some visual changes to the Claimants (CSS) and Employers (ESS) login screens. Individuals using ui.nv.gov will see two major changes on the site:
The type on the sign-in page changed from red to black to make content easier for claimants and employers to read and note necessary information/instructions for filing.
Claimants and employers can now enter their username and password on one screen (first page), instead of having to utilize two screens to the enter required login information.
Individuals should navigate to the following websites to access the new login screens:
Claimants: http://ui.nv.gov/css.html, in the upper right-hand corner click on “Existing Claimant Sign In”
Employers: http://ui.nv.gov/ess.html, in the upper right-hand corner click on “Existing User Sign In”
“We are constantly looking at ways to improve the claim filing process while continuing to meet the ongoing demand of submitted claims,” said DETR Employment Security Division Administrator Lynda Parven. “We know hard-working Nevadans rely on these critical unemployment insurance benefits and this is why we continue to monitor, update and improve our UI system.”
To file for unemployment in the State of Nevada, please use the online application available 24/7 at http://ui.nv.gov/css.html. People unable to file online may file via telephone by calling a UI Claims Call Center between 8 a.m. and 8 p.m., Monday through Friday and Saturday between 8 a.m. and noon. Northern UI Call Center: (775) 684-0350; Southern UI Call Center: (702) 486-0350; Rural areas and Out-of-State: (888) 890-8211. Claimants are encouraged to file their UI claims online filing during non-peak hours, such as early mornings, at night or weekends is also highly recommended. To continue to receive benefits, claimants must file weekly.
All filers, whether new or returning, are encouraged to record their log-in information in a safe location for later reference. It is also encouraged that filers have their employer history updated and on hand before undertaking the online filing process.
For additional UI resources and updates please visit http://ui.nv.gov/css.html and DETR’s COVID-19 webpage at: https://detr.nv.gov/Page/Coronavirus. Additionally, online tutorial videos are also available in both English and Spanish and can be viewed on the Nevada Unemployment Insurance YouTube page.
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