Emergency 911 service down in Douglas, Lyon counties (update)
All emergency 911 calls for Douglas and Lyon counties are being re-routed into Carson City after a significant outage within the system.
Persons in those counties dialing 911 will be automatically connected to Carson dispatchers.
Douglas County sent out the following press release about the outage:
Douglas County Emergency Management
Late Wednesday morning, December 8th, 2010, at approximately 11:13 am, a fiber optic cable was severed in the location of Heybourne Rd, north of Stephanie Lane, in the Johnson Lane area of Douglas County, Nv. The line was mistakenly cut by contract crews working on a water line project in the area.
A widespread service outage resulted effecting both telephone and cellular services, including 911 communications capability in all of Douglas County and parts of Lyon County, Carson City, and Alpine County. Notices regarding this critical service outage were made using the Emergency Alert System.
Crews from Frontier Communications responded to the location of the severed cable and began to effect repairs at approximately 12:50. Work to restore primary communications impacting 911 services has been made a priority.
All East Fork and Tahoe Douglas Fire Stations were staffed with additional personnel, as the public was informed to go to the nearest fire station to report any emergencies. Additional law enforcement staff was summoned from the Douglas County Sheriff’s Office, and extra roving patrols were instituted.
Communications between critical infrastructure, such as medical facilities, schools, banks, and some industrial sites were maintained through radio communications or an available phone line which still allowed for direct access to Douglas County Communications. Douglas County Amateur Radio Team (DCART) also assisted with making communications connections with Lyon County and some local facilities.
As of this notice, crews are still working to effect repairs. Further updates will be provided as they occur.
Click here for the latest from KTVN Channel 2 News and here at KRNV MyNews4.com regarding the outage.
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