Concourse passenger lounge to be built at Reno-Tahoe International Airport
Submitted by Jeff Munson on Mon, 06/19/2017 - 11:07am
Reno-Tahoe International Airport will see its first passenger lounge on the concourse to offer food, beverage and wifi amenities later this year, airport officials said Monday.
The Escape Lounge will be a common-use facility open to the public for a fee as well as American Express Platinum Card Holders as one of their amenities, said Brian Kulpin, vice president of marketing and public affairs for Reno-Tahoe International Airport.
MAG USA announced Monday that it has been selected to design, build and operate at Reno-Tahoe International Airport.
"We are targeting a winter opening of the facility that will be located past security on the connector between the B and C Concourses," said Kulpin. "The exciting new customer amenity will feature a menu from a prominent local chef as well as locally sourced wines and brews. High speed Wifi and plenty of charging stations will also be included. With passenger traffic on the rise, it is the perfect time to add this new feature."
“The Escape Lounge allows us to offer our passengers a high-level customer service experience that is open to everyone,” said Marily Mora, President/CEO of Reno-Tahoe International Airport. “It will feature a prominent local chef offering regional flavors along with high-tech amenities and a comfortable place to relax or get work done. We look forward to the Escape Lounge enhancing the overall travel experience at RNO.”
Escape Lounges can be found at Minneapolis-St. Paul International Airport, Oakland International Airport and Bradley International Airport near Hartford.
The company will invest more than $1 million in the 1,700 square foot space at Reno-Tahoe. Escape Lounge’s feature chef prepared hot and cold food offerings and bar features a selection of well-known national brands along with locally sourced wines, craft beers and spirits. In addition, premium food and beverage options are available for a fee. Currently the fee for walk-up entries is $45 plus taxes with a $5 discount by pre-booking online at escapelounges.com.
Rosemarie Andolino, President and CEO of MAG USA, said, “I am delighted to announce MAG USA’s partnership with the Reno-Tahoe Airport Authority. Reno-Tahoe will be the first Escape Lounge opened since U.S. Escape Lounges became part of the American Express Global Lounge CollectionSM. This brand-new amenity at Reno-Tahoe International airport will help win over new customers by offering a high-quality experience for passengers as they travel through the airport."
“Consumers are seeking new ways to make simple and affordable upgrades to their daily lives and Escape Lounges help them do that. We offer high quality food and refreshment, free high-speed Wi-Fi and newspapers in a relaxed, comfortable and contemporary environment allowing them to separate themselves from the hustle and bustle of the airport.
“Common-use airport lounges are still a relatively new concept in North America and we look forward to working with more airports as they improve their passenger amenities,” added Andolino.
Reno-Tahoe, which primarily serves Nevada and Northern California, is the second busiest airport in Nevada and has seen impressive passenger growth with passenger numbers up 10 percent on 2016; this was also the highest year-over-year annual growth since 2004 for the Reno-Tahoe International Airport.
- Affordable
- Airport
- America
- bar
- beverage
- Business
- C
- California
- craft
- customer service
- environment
- Experience
- features
- Food
- Free
- global
- Growth
- help
- International
- local
- Marketing
- menu
- Nevada
- new
- newspapers
- Northern California
- online
- opening
- President
- public
- Quality
- regional
- Reno-Tahoe International Airport
- service
- Space
- spirits
- Taxes
- travel
- U
- USA
- wifi
- Winter
- Traffic
