Hotel manager shares his love of Carson City with overnight guests
If you’re visiting Carson City as part of a large group or event, chances are you’ve come into contact with Stu Wexler, sales manager for Wyndham Garden and Max Casino.
“My job is putting packages together, booking groups and working on corporate accounts,” he explained. “We let people know we’re a good choice because of our central location. We have lots of parking, room for tour buses and school buses. We work with our customers to get them tickets to the museum or for train rides, make sure they have a good time while they’re here.” But the focus is not solely on visitors.
“We’re gearing up toward our locals again,” Wexler said. “We do specials for senior night, ladies night, Nevada Day packages.”
Most promotions appeal to visitors and residents alike, he said, such as the newly opened Black Bear Diner that also provides room service to the hotel. Entertainment is also scheduled regularly. “We have live music Thursdays through Saturdays,” he said. “We have different bands for all different occasions.”
Wexler moved to Carson City about 20 years ago from Redding, Calif., after reuniting with his high school sweetheart, Kathy, who recently retired from the Carson City School District. Between them, they have five children and five grandchildren.
“I love Carson City,” he said.
With more than a decade in the hotel business, he said, he’s seeing tourism pick up again. He credits an upturn in the economy, as well as the Carson City Visitors Bureau with events such as the Carson City Off-Road mountain bike race and the car show Rockabilly Riot.
“We’re all working together to make Carson City successful,” Wexler said. “With the mountain biking trails and all the other outdoor activity, more and more people are taking notice. People are interested in Carson City.”
Long-term success is also dependent on diversifying the customer base, rather than relying solely on tourism.
“Part of what we want to do is get corporate business,” he said. “All of these companies are coming to the Tahoe Reno Industrial Center. Obviously, Reno will get most of that, but we want Carson City to get the overflow. As Nevada grows and gets more business, it will help us too.” And as the hotel grows its customer base, Wexler is more satisfied with his work.
“I love my job,” he said. “No matter what happens, the customer comes first. You go out of your way to help them.”
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