Remaining Carson Pines tenants report no hot water, heat and no response from owner days before court hearing
Multiple tenants from the Carson Pines Apartment complex have reported to Carson Now their hot water and heating systems are no longer functioning, and some tenants have reported over four days being without heat or hot water and no response from the owner or management.
In less than a week, owner Bill Kranz is facing contempt of court charges after the entire top floor of the apartment complex of Carson Pines was evicted. According to court documents, Kranz failed to replace dangerous stairways and walkways for years, but only gave tenants six days to find new homes.
Now, Kranz appears to be in violation of Nevada law, once more. In Nevada, providing hot water is required by law, and landlords are given 48 hours to fix the issue. If they do not, tenants can legally withhold rent, charge landlords for finding alternative housing, or sue them in a court of law.
According to tenants, hot water has not been provided for as many as four days as of Wednesday.
While tenants have been paying rent and contacting Kranz through Eagle Real Estate for years, tenants complaints have fallen on deaf ears.
Eagle Real Estate told Carson Now they are not the management company for Carson Pines, despite all formal correspondence with tenants going through Eagle Real Estate and describing themselves as management in communications with tenants.
Since the eviction and possible criminal charges, Eagle Real Estate has stopped responding to tenants, according to those still living in the downstairs apartments.
While Eagle Real Estate provided a phone number for Kranz directly, he has also not responded to complaints regarding the hot water and heat, and tenants have not been given a time frame for when they might be restored.
Kranz has been ordered to appear in court on Jan. 31 to face a contempt of court charge for refusing to abide by the court's orders to fix the complex's structural issues.
Attempts to make contact with Kranz have remained unsuccessful.
The city is encouraging tenants to reach out to VARN, Volunteer Attorneys of Rural Nevada, for assistance.