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Carson City area American Family Insurance Agent Kadee Mason earns top honor for customer service
Kadee Mason, an American Family Insurance agent in Carson City and Reno has been recognized for providing an outstanding customer experience under the American Star Excellence in Customer Experience Certification Program.
“Our vision is to be the most trusted and valued customer-driven insurance company, so we salute these agents who have earned the highest praise from customers, and received the American Star Excellence in Customer Experience Certification,” said Tim Constien, chief customer officer of American Family Insurance. “These agents are consistent providers of exceptional service and attention to our customers.”
The service excellence distinction was determined through an evaluation process conducted under guidelines established through the American Star Excellence in Customer Experience Certification Program. The process consists of a customer satisfaction survey which measures customers’ overall experience with their current American Family agent.
Mason has been an agent for American Family since August, 2012. Her offices are located at 808 College Pkwy Ste 106, Carson City, NV 89706 and 100 California Ave Ste 210, Reno, NV 89509.