Spectrum store closes on North Carson Street, new location opens on Topsy Lane
Submitted by Jeff Munson on Wed, 01/20/2021 - 3:55pm
Charter Communications, Inc. has opened a new Spectrum Store south of Carson City in Douglas County at Carson Valley Plaza on Topsy Lane and has closed the store on North Carson Street.
The company says the new location gives consumers in the Carson City area a convenient option for adding or managing their Spectrum Internet, TV, Mobile or Voice services.
The former location, now closed, was located at 3745 N Carson St.
The new store located on Topsy Lane is now the only Spectrum store in Carson City, according to an email inquiry to a Charter Communications public information representative. The new store had a soft opening in mid-December. Its previous location on North Carson Street closed on Jan. 3.
See the new location information here.
“Our Spectrum stores team is here to help our local customers who need support in getting and staying connected,” said Pattie Eliason, Senior Vice President, Spectrum Stores & Retail in a news release. “They are working to make our new store in Carson City a safe, convenient environment to add or manage services, shop for devices and accessories or make payments, while ensuring we adhere to current local and state health and safety guidelines.”
The Carson City area store, located at 933 Topsy Lane, Suite 422, is open Monday through Wednesday from 10 a.m. to 8 p.m., Thursdays from 10 a.m. to 6 p.m., Fridays and Saturdays from 10 a.m. to 8 p.m., and Sundays from 12 p.m. to 5 p.m.
To help protect the safety of customers and employees, and in accordance with CDC guidelines and state and local orders, social distancing is required in the store, with occupancy of the store managed by store employees, the release states. Spectrum stores are cleaned and disinfected regularly, with frequent cleaning of high-touch areas and hand sanitizer available throughout the store, the release states.
The news release states the new Spectrum store offers the latest devices and accessories compatible with Spectrum Mobile, which is designed to provide customers the highest quality experience at great value, including access to next-generation 5G service where available.
"Store visitors also have the opportunity to experience the power of Spectrum Internet, featuring starting speeds of 100 Mbps and plans with connections up to 1 gigabit per second, as well as the interactive Spectrum TV App, which gives customers access to the Spectrum TV content across a wide variety of platforms and devices," the release states.
Along with sampling and ordering Spectrum services, customers also can complete a variety of transactions at the store, including account payments and upgrading or exchanging equipment, the release states.
Information on Spectrum store locations can be found online along with more information about Spectrum products and services. 24-hour customer assistance is always available at 1-855-707-7328.
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